Returns & Exchange Policy

Thank you for your support of this platform, the platform refund policy follows the following premise:

1. virtual goods once sold, non-commodity itself problems, does not support any reason for refund. * Commodity itself problem Explanation: such as the purchase of goods can not be used, information error, the first use of the prompt was banned.

2. If you encounter problems with the goods, you can directly contact the platform customer service to solve the problem, or please call / email contact us.

3. If you used a credit card, PayPal will credit the refund to your credit card. If you used a funding source other than a credit card, the refund will be credited to your PayPal account balance. If

you used both a credit card and another source of funds, the credit card portion of the payment will be credited to the credit card and the remainder will be credited to your PayPal account balance. Please note that refunds credited to a credit card

It may take up to 30 days for the refund to appear on your statement, depending on the bank's processing time.

Frequently Asked Questions

1. Can I get a refund if I bought the wrong item or don't want it anymore?

No, we are sorry, but in this case, we do not support refunds.

2. How do I get the refunded amount?

After the order is successfully refunded, it will be returned to your payment account. 3.

3. Is there a fee for a refund?

There is no fee, you can rest assured.

Refund and exchange contact information:

1, you can contact online customer service to apply for a refund or exchange

2, You can contact xiaoying202399@gmail.com to request a refund or exchange.

Return and exchange shipping instructions:

No shipping and handling fee

Return and exchange shipping cost bearer:

We bear the return and exchange shipping cost